Rain Complaint

I switched to Rain as the are advertised as well priced, any device compatible, im in their coverage area and the don't throttle the band width.

Since switching to them i have much frustration as i am not getting sufficient signal and band width.

I feel that i am not receiving what i am paying for i was just told now that i have to go to the expense of buying a new router. The phone i am using works well else where but not at my current address and all that rain has to comment is that the towers in my area are overutilized, and i should get a new router.

I feel this is unfair as i now have more expenses where i could have stayed with my previous ISP and even at the purchase of the new router Rain made it clear that thee is no guarantee that i will have better signal.