RJ
Rezelle J
1 reviews | Active since Oct 2021
12 Dec 2022, 11:22
Rain Complaint
Worst service ever, been without connection for 4 days. Can't work getting unpaid days taken of salaris and all you have to say is your towers are down. No technical team on site and no effort to assist customers. Pathetic service and they are very happy if u cancel it.
We will find someone that can deliver a SERVICE to their customers
Please do not
Helpful (0)
Replies (11)0
Replies (11)
Rain's replyOfficial
12 Dec 2022, 11:29Hi Rezelle .
We're really sorry your rain experience hasn't been as good as you expected.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply12 Dec 2022, 11:29
Official
Hi Rezelle .
We're really sorry your rain experience hasn't been as good as you expected.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's replyOfficial
12 Dec 2022, 11:30Please note that I need you to provide me with your email address linked to your rain account via a private reply.
Rain's reply12 Dec 2022, 11:30
Official
Please note that I need you to provide me with your email address linked to your rain account via a private reply.
RJ
Rezelle J's updateReviewer Update
12 Dec 2022, 11:35***
RJ
Rezelle J's update12 Dec 2022, 11:35
Reviewer Update
***
Rain's replyOfficial
12 Dec 2022, 11:46Thank you.
Please note that there is an alarm on the sites in the area. The issue seems to be power on the on sites. Our technicians are working on fixing the issue.
I do apologize for the inconvenience
Please note that there is an alarm on the sites in the area. The issue seems to be power on the on sites. Our technicians are working on fixing the issue.
I do apologize for the inconvenience
Rain's reply12 Dec 2022, 11:46
Official
Thank you.
Please note that there is an alarm on the sites in the area. The issue seems to be power on the on sites. Our technicians are working on fixing the issue.
I do apologize for the inconvenience
Please note that there is an alarm on the sites in the area. The issue seems to be power on the on sites. Our technicians are working on fixing the issue.
I do apologize for the inconvenience
RJ
Rezelle J's updateReviewer Update
12 Dec 2022, 11:50I do not accept your lies anymore. Your technicians has been on site for the last 4 days according to your useless customer service . They don't have an idea what they talking about. I will not stop until we have connection NOW. You as a company will not provide me with a job or the money I am loosing if I do not work. Stop lying to people we just got from the tower and there is NO TECHNICAL TEAM working on it. U want your money for days that we loose.
RJ
Rezelle J's update12 Dec 2022, 11:50
Reviewer Update
I do not accept your lies anymore. Your technicians has been on site for the last 4 days according to your useless customer service . They don't have an idea what they talking about. I will not stop until we have connection NOW. You as a company will not provide me with a job or the money I am loosing if I do not work. Stop lying to people we just got from the tower and there is NO TECHNICAL TEAM working on it. U want your money for days that we loose.
RJ
Rezelle J's updateReviewer Update
12 Dec 2022, 11:55We are waiting for a call back for connection
RJ
Rezelle J's update12 Dec 2022, 11:55
Reviewer Update
We are waiting for a call back for connection
RJ
Rezelle J's updateReviewer Update
12 Dec 2022, 11:55We need to pay our ears through our head on airtime and data to get hold of you.
RJ
Rezelle J's update12 Dec 2022, 11:55
Reviewer Update
We need to pay our ears through our head on airtime and data to get hold of you.
RJ
Rezelle J's updateReviewer Update
12 Dec 2022, 12:21Not acceptable to me as I have a job to do. Clearly you do not care if u loose a customer. Well noted.
RJ
Rezelle J's update12 Dec 2022, 12:21
Reviewer Update
Not acceptable to me as I have a job to do. Clearly you do not care if u loose a customer. Well noted.
RJ
Rezelle J's updateReviewer Update
12 Dec 2022, 12:21Call back awaiting
RJ
Rezelle J's update12 Dec 2022, 12:21
Reviewer Update
Call back awaiting
RJ
Rezelle J's updateReviewer Update
12 Dec 2022, 19:27Yet another LIE from rain , where is our connection. You do not care about your customers. Pathetic your service is. Getting a Manager to phone and making false promises. I will take this further as I have a job to do and my loss of income will become your problem now. If u can't deliver a service close your doors. Your causing people to loose money as well as a possibility of a Job because you can not deliver customer service
RJ
Rezelle J's update12 Dec 2022, 19:27
Reviewer Update
Yet another LIE from rain , where is our connection. You do not care about your customers. Pathetic your service is. Getting a Manager to phone and making false promises. I will take this further as I have a job to do and my loss of income will become your problem now. If u can't deliver a service close your doors. Your causing people to loose money as well as a possibility of a Job because you can not deliver customer service
RJ
Rezelle J's updateReviewer Update
12 Dec 2022, 19:28Once again I will not waste my time in calling you and I request an call back ASAP!!!
RJ
Rezelle J's update12 Dec 2022, 19:28
Reviewer Update
Once again I will not waste my time in calling you and I request an call back ASAP!!!