JT
John T
1 reviews | Active since Jun 2013
09 Mar 2022, 13:35
Rain committing *****.
Canceled my services with rain in January 2022 and was told the last debit would be on the last day of January but to my surprise there was a debit that went off at the end off Feb. When i spoke to Itumeleng M who needs training on how their billing works, i knew there was going to be a problem, Joseph Wilson said there wasn't a debit for Jan but there is for Feb. He then asked for my bank statement as proof and i told him that i can't do that but only share a screenshot with the debit. i am yet to receive my money. STAY FROM RAIN.
Helpful (0)
Replies (2)0
Replies (2)JT
John T's updateReviewer Update
09 Mar 2022, 14:32You advised me that the last payment would the end of Jan and not Feb and why are there contradicting stories between her and Joseph? last payment was supposed to jan and you debited my account for Jan.
JT
John T's update09 Mar 2022, 14:32
Reviewer Update
You advised me that the last payment would the end of Jan and not Feb and why are there contradicting stories between her and Joseph? last payment was supposed to jan and you debited my account for Jan.
JT
John T's updateReviewer Update
09 Mar 2022, 15:52when i joined i used data and paid at the the end of the month. i used data for Jan and paid at the end of Jan, and asked to cancel my service at the end of Jan the debit for Jan went off successfully so why was i debited in Feb?
image.png 126.57 KB
image.png 126.57 KB
JT
John T's update09 Mar 2022, 15:52
Reviewer Update
when i joined i used data and paid at the the end of the month. i used data for Jan and paid at the end of Jan, and asked to cancel my service at the end of Jan the debit for Jan went off successfully so why was i debited in Feb?
image.png 126.57 KB
image.png 126.57 KB