RAIN COLLECT YOUR PRODUCT. REFUND ME PLEASE0.

I purchased and paid on 13 May 2020 for a Rain GTM 5G I was advised our property was "IN RANGE" It was NOT! I requested for my account to be refunded with the R699.99 and the produced collect. It was collected on 22 May 2020 by RAM. I have sent over 50 messages to YASEEM who ever that my be to no responce "type your quesry above the line" they are NOT contactable on any telephone number (I wonder why?) TODAY my account was debited with R394.00 WHAT MAY I ASK FOR this is the last response i received ##- Please type your reply above this line -## Your request (1........68) has been updated. To add additional comments, reply to this email or click the link below: https://support.rain.co.za/hc/requests/1.........68

Wayne K (rain CeC)

19 May 2020, 22:03:19 SAST

Good Day

Hope this email finds you well. Thanks again for contacting rain Support & apologies for any delays in getting back to you. We’ve actioned a high number of inquiries over the past few days. I just wanted to check if your inquiry has now been resolved to your satisfaction. If this isn’t the case, please reply to this email & we will get one of our agents on this as soon as possible.

Once again please accept our apologies & thank you for your support and understanding.