CH
Chris H

1 reviews | Active since Feb 2015

29 Jul 2020, 13:26

Rain. Co. Za is a **** and lie to their customers

To whom it may concern

I purchased a rain sim card about 3 weeks ago anf paid for it costing me R479. The reason I went with rain because thier marketing promised affordable internet at a better speed. I recieved the sim bought a router for it and for the last 3 weeks i have experienced nothing but the worst experience. I now have to purchase more internet from another provider and still pay for no connection.

I have sent numerous messages on their online platform and no one has contacted me. There was an automated response saying someone will contact me within 48 hours and its been 3 weeks. This means that they are lying to us about. 1. Good internet at an affordable price 3 Getting back to us when they promise to

Business like this should not be allowed to operate.

Can Helo peter assist in getting me in contact with the right authority to look into this type of *****ulant behavior?

Regards

Chris

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0
Replies (1)
Rain
Rain's reply29 Jul 2020, 13:46
Official
Hi Chris

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please note one of our agents will be in contact with you to assist .

Stay safe .

Regards
Fattima