SM
Sonya M

1 reviews | Active since May 2018

03 May 2021, 10:48

RAIN CHNAGED ME FOR SERVICES I CANCELLED

I tried the RAIN unlimited data package and the service was horrific. I decided to cancel the contract.

My request was not followed through, and I have been charged for a service that I cancelled.

I called them today and they have confirmed that nothing was done and now re-submitted my cancellation.

I have requested a refund for services cancelled and I am awaiting a response.

0
Replies (1)
Rain
Rain's reply03 May 2021, 11:59
Official
Good morning Sonya.

Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.

I have escalated your ticket to the billing team for further assistance.

Thank you 

Kind Regards 
rain