TT
Thembi T

1 reviews | Active since Apr 2021

05 Oct 2022, 16:41

Rain "charity organisation"

No service for a month now. I was informed I wouldn't pay for the days I didn't use their service and that was all a lie. I told them to cancel since I wasn't getting any service and I was told the account would be cancel month end of September 2022. They are attempting to debit my account everyday since he 1st October it's been 4 days now. Is Rain that poor? I should been told that you are a Charity organization that I'm contributing to. You have lost 3 accounts from my side for the nonsense service you have given to me.

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Replies (4)
Rain
Rain's reply05 Oct 2022, 16:47
Official

Hi Thembi 
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain
TT
Thembi T's update05 Oct 2022, 17:13
Reviewer Update
Do you see an 4G sim active? How since that sim hasn't been used since 2021 (clearly your SC do not listen) I told him to cancel as that 4G sim wasn't being used). I need cancellation on the 5G that I'm paying nothing for, you people **** to me told me the tower was down when my neighbors had no problems whatsoever. I need the money I payed last month credited back into my account.

And I also need cancellation on another account.
TT
Thembi T's update06 Oct 2022, 07:27
Reviewer Update
I've been asked to do what you asking me to do many times before and did it again now still there's no network. What I asked for is cancellation.
TT
Thembi T's update06 Oct 2022, 07:41
Reviewer Update
Stop debiting my bank account, I see you attempting to debit again now. I want the account cancelled as in now.