EM
Elle M

1 reviews | Active since Nov 2010

05 May 2021, 11:08

Rain charges even after zero connectivity

My rain 4G sim was delivered at the end of October 2020 and was in use in November - no issues. But from Dec 2020 it stopped connecting due to what I was told was a tower issue in my area (Parkrand, Boksburg). Cool. My problem is that from Dec 2020 to May 2021 I've been charged the monthly R250, even though my usage is zero. I don't want a long story really, i didn't use the service, so id like my money back please (R1500 to be exact). Thank you

0
Replies (2)
EM
Elle M's update05 May 2021, 13:34
Reviewer Update
No, I don't want my connectivity fixed, I want my money back. Call me to arrange that please. ***
EM
Elle M's update05 May 2021, 13:35
Reviewer Update
zero eight one seven two eight one three six five :-)