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SYLVAN QUINTIN ROMEO VOLMINCK

1 reviews | Active since Jul 2011

15 Aug 2023, 11:13

RAIN CANCELLED AND STILL TOOK MONEY WITHOUT PERMISSION

I cancelled my service with rain. They confirmed and on 15 August 23, money was deducted again. This is not what was confirmed since the time I cancelled it on the app. I was evens contacted to confirm that 15 July will be the last deduction. If your calls are recorded I suggest you listen to it and confirm for yourself. I don't appreciate this kind of service as my services was evens disconnect in July. This is not the service I expected as if it's cancelled it gives nobody the right to further deduct money from my account. So I just want to inform people to be careful joining RAIN because now I lost money that RAIN don't deserve. They stole money Without permission. I want my money back. Cancel also the service properly. On top of everything they expect there router back.

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Replies (1)
Rain
Rain's reply15 Aug 2023, 11:44
Official
Hi SYLVAN QUINTIN ROMEO VOLMINCK.

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you.

rain.