JW
Jessica W

1 reviews | Active since Feb 2020

08 Sept 2021, 15:32

Rain cancellations are a nightmare.

Dear Rain Support

I'm trying to cancel my 5g sim and router which I had since March 2021, logging tickets are being ignored and I emailed the support, looks like RAIN does not assist when it's a cancellations??

0
Replies (3)
JW
Jessica W's update09 Sept 2021, 07:28
Reviewer Update
Good Day

Thanks for the reply, I would like an immediate deactivation as I now longer require the services.
JW
Jessica W's update10 Sept 2021, 16:47
Reviewer Update
Dear Rain

I simply cannot give my address if this is already on your systems? Please contact me on *** so we can make the cancellation telephonically first and then arrange for a collection.

Kind regards,
Jessica
JW
Jessica W's update10 Sept 2021, 16:47
Reviewer Update
or email ***