RAIN CANCELLATION NIGHTMARES

I requested via webiste dashboard for contract cancellation on the 29th September 2022. Received email notification.

on the 1 October 2022 I can see SIM was removed from dashboard but NO ONE from rain has made contact to collect their device. I see the next bill is 1 November 2022, but wonder what are they going to bill if I have no rain internet as from the 1st October 2022