Rain cancellation

It is actually very sad to see the complete lack of assistance. My business with them concluded as we moved to a place that already has internet. I cancelled our contract and everything seemed fine. After a few months I get a call from debt collectors saying I owe the last month's payment. My contract clearly stated paying every month in advance. I paid half of the amount to get the debt collectors from phoning me. I have lodged multiple tickets asking them why do they think I owe them any money. When in reality according to their contract they would need to reimburse me for the payment I made to shut the collectors up.

To this day no one has eeached out to me.

It is clear that I will need to take this matter further... While it pains me to say this this is ********* consumer baiting and not something that I feel I can just let go.