KM
Khaya M

1 reviews | Active since Jun 2025

01 Jul 2025, 10:01

Rain ********* Cancellation Delays

Don’t sign up for Rain. Rain uses what’s known as ‘Dark UX’ to make cancellations as inefficient as possible, so they can keep billing you. I’ve been trying to cancel my account for 4 months. They keep promising to honour my cancellation, but it never happens. Then they keep billing me.

0
Replies (2)
Rain
Rain's reply01 Jul 2025, 14:25
Official
Hi Khaya

 Thank you for bringing your complaint to our attention,

 We're sorry your rain experience hasn't been as good as expected.

 We will be in touch to further assist.

 Regards,
 rain.
Rain
Rain's reply01 Jul 2025, 16:02
Official
Hi Khaya 

Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.

Regards,
rain.