Rain Cancellation and billing (STAY AWAY)

Rain can be summarised only as financial stress. I’ve only been with Rain since May, then in August i became financially unable to cover my wifi bill due to losing my job, and thus my router stopped providing service.

I thought it would be fine, as theyd just cut off my internet, but now i see my fees have been building up and im still unable to pay. On Monday i woke up to see R625 taken out of my account, while still having 625 outstanding. Every time i didnt pay for wifi service, i didnt get any (which is completely fair), but now they’re charging me for those months and refusing to let me cancel, essentially just increasing what i owe them month by month.

Trying to dispute this with their Whatsapp and “support staff” just leads you around the same loop of waiting for a response. Never use Rain, they will ***** your money, and give you a moerse headache while doing so.