ME
Mona E

1 reviews | Active since Jun 2025

19 Jun 2025, 11:46

Rain cancellation

I had no internet coverage in March. I paid for April, still no coverage. I canceled end April. I have about 40 debits and bank charges from Rain. I have numerous cancellation requests, saying someone will contact me. Still no contact from rain. I send messages on ask rain continuously requesting assistance. I have about 15 reference numbers. NOT SURE WHAT TO DO ANYMORE

0
Replies (3)
Rain
Rain's reply19 Jun 2025, 13:14
Official
Hi Mona Elisha
 
Thank you for bringing your cancelation query to our attention.
 
We're sorry your rain experience hasn't been as good as expected.
 
We will be in touch to further assist.
 
Regards,
rain.

ME
Mona E's update19 Jun 2025, 14:31
Reviewer Update
Thank you
ME
Mona E's update25 Jun 2025, 13:43
Reviewer Update
Thank you Rain. This has been resolved.