aR
alviro R
1 reviews | Active since Oct 2015
25 Nov 2024, 12:38
RAIN - CANCELLATION
Rain is not a user-friendly service provider. why is it so complicated to cancel your subscription with rain. i sent an email on the 18 November to remind them that i cancelled my subscription and that they should arrange collection for their router. instead of calling me back as per there support email dd 18/11 they instead debit my account.
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
25 Nov 2024, 13:02Hey Alviro R,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your cancellation query and will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your cancellation query and will be in touch to assist further.
Regards,
rain.
Rain's reply25 Nov 2024, 13:02
Official
Hey Alviro R,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your cancellation query and will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your cancellation query and will be in touch to assist further.
Regards,
rain.
aR
alviro R's updateReviewer Update
27 Nov 2024, 14:57so, after payment was received, no cancellation emails no pickup device notification, nothing. that's the reason why i held back payment in the first place... come next month you'll come up with yet another story for me to pay
aR
alviro R's update27 Nov 2024, 14:57
Reviewer Update
so, after payment was received, no cancellation emails no pickup device notification, nothing. that's the reason why i held back payment in the first place... come next month you'll come up with yet another story for me to pay
aR
alviro R's updateReviewer Update
09 Dec 2024, 11:18good day, the active device was cancelled on the 18 November and still to date no cancellation confirmation or device collection notice. i have switch the device off so i'm hoping rain will not debit my account because they delaying to cancel my subscription.
aR
alviro R's update09 Dec 2024, 11:18
Reviewer Update
good day, the active device was cancelled on the 18 November and still to date no cancellation confirmation or device collection notice. i have switch the device off so i'm hoping rain will not debit my account because they delaying to cancel my subscription.