GS
George S

1 reviews | Active since Sept 2021

25 Jan 2023, 10:51

Rain cancelation

I have canceled my subscription with rain on the 12-10-2022 AND THEY STILL DEDUCT MONEY FROM MY BANK ACC R479 ON THE 25-11-2022 then again on the 23-13-2022 R499. 00 then again on the 25th af January 2024 my ref number they send me ***. I can't get hold of any consultant via phone

0
Replies (2)
Rain
Rain's reply25 Jan 2023, 11:21
Official
Hi George.

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain. 
GS
George S's update25 Jan 2023, 12:29
Reviewer Update
The email stated "please note that your 4G simcard is scheduled to be canceled effective from the 1st of the following MONTH" RECEIVED ON THE 12-10-2022 FROM *** so please refund me for the last 2 payments u took as I did not even make use of your service I will not leave it as it is now