kR
kgomotso R

1 reviews | Active since Feb 2017

25 Mar 2024, 17:05

Rain can not assist their loyal clients

Rain can not assist their loyal clients. You are loyal to them for nothing. I'm setting without internet because my debit order has changed, and I have been reporting this, and they never changed it. Now I'm inconvenienced. Poor service

0
Replies (8)
Rain
Rain's reply25 Mar 2024, 17:16
Official
Hi kgomotso R.

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you.
rain.
kR
kgomotso R's update27 Mar 2024, 17:27
Reviewer Update
I'm still struggling with network and Rain has not even attempted to contact me and help
kR
kgomotso R's update27 Mar 2024, 17:29
Reviewer Update
And how many time have I ask for payment date to be changed. But no action on your side. Your service sucks
kR
kgomotso R's update27 Mar 2024, 17:29
Reviewer Update
No I payed yesterday and today the whole day my rain has no network
kR
kgomotso R's update27 Mar 2024, 17:45
Reviewer Update
And yet you have not updated us as client. So are being forced to pay to sit without internet with no communication. What service is that
kR
kgomotso R's update27 Mar 2024, 18:08
Reviewer Update
Honestly I don't trust you anymore. I don't have faith in rain anymore
kR
kgomotso R's update27 Mar 2024, 18:09
Reviewer Update
In the meantime please advise on your cancelation process I think it's about time
kR
kgomotso R's update27 Mar 2024, 18:18
Reviewer Update
Thank you time to go back to MTN since they now catered for their clients with pay as you use. Bye bye rain