Rain

I paid the overdue amount of R555 on the 24 of September which I was behind with. I then paid a promise to pay of R103.16 on the 1 of November.

Today which is the 2nd November 2025 I got disconnected by Rain. I have no internet connection and I have been trying to get hold of them the whole day. They telling me that I still need to Pay R555 to be reconnected. Three of their consultants that I spoke to said that I must be connected as it’s an error on their side hence their system still shows that I have an overdue amount of R555. The first consultant that I spoke to advised that I will be reconnected within an hour that was at 12pm and am still not connected. My payment date is on the 25 and on their system they have the 1st of each month. It also shows that my next payment is on the 25 of November. I want my refund so that I can go to a reliable network/internet provider.