TG
Tania G
1 reviews | Active since Sept 2019
19 Oct 2023, 08:27
Rain blacklisting me for month to month pay as you go!
I cancelled my Rain pay as you go product and sent an e-mail, now Rain has threatened me with blacklisting, how can that be because I cancelled and they collected their router? Their advertising also states month to month basis! They have false advertising, so I am taking this to social media as well as the consumer council.
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
19 Oct 2023, 10:25Hi Tania
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply19 Oct 2023, 10:25
Official
Hi Tania
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
TG
Tania G's updateReviewer Update
19 Oct 2023, 11:14I have received a call from your call centre but I am not satisfied with your services. I am, also being billed for another account. *** - Leandre Ceylon - I am getting billed R824 for the past 4 months for a sim that we do not use and your operators did not even advise us that we also have an active sim, disgusted with your services, we have cancelled and will rather use a better provider. Thank you
TG
Tania G's update19 Oct 2023, 11:14
Reviewer Update
I have received a call from your call centre but I am not satisfied with your services. I am, also being billed for another account. *** - Leandre Ceylon - I am getting billed R824 for the past 4 months for a sim that we do not use and your operators did not even advise us that we also have an active sim, disgusted with your services, we have cancelled and will rather use a better provider. Thank you