rain Billing theft (2)

Hello Peter. It has now been almost two weeks since my first complaint with the same heading. Ticket *** was opened with rain ISP on 05 March 2021. After my complaint on your site on 02 April, I received an e-mail from Recardo Maggot, stating that the matter was escalated to the relevant department. I followed up on 07 April and 12 April. No response. Same treatment received by the previous respondent Rosina Kola starting 17 March. Sending follow-up e-mails is just being ignored. rain is conveniently ignoring my correspondence and not refunding the over-payments and incorrect and ******** Credit Card transactions that have taken place on 01 March and 01 April.