MN
Matimba N
1 reviews | Active since Dec 2023
30 Dec 2023, 10:05
RAIN BILLING ISSUES
I've experienced persistent issues trying to cancel my 5G subscription with RAIN over the past three months. Despite monthly confirmation of cancellation, I continue to be billed. This recurring problem has been frustrating, reflecting poorly on RAIN's customer service and billing practices. I hope they address these issues promptly for a better customer experience.
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
30 Dec 2023, 10:29Hi Matimba Andy Ntsumele.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply30 Dec 2023, 10:29
Official
Hi Matimba Andy Ntsumele.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
MN
Matimba N's updateReviewer Update
30 Dec 2023, 10:59I would appreciate it if you could provide me with a reference number for the cancellation of my subscription, considering the recurring issues I've faced. Having this reference number would bring me some peace of mind amid the challenges created by the service discrepancies.
Ill be waiting to hear from you guys
Ill be waiting to hear from you guys
MN
Matimba N's update30 Dec 2023, 10:59
Reviewer Update
I would appreciate it if you could provide me with a reference number for the cancellation of my subscription, considering the recurring issues I've faced. Having this reference number would bring me some peace of mind amid the challenges created by the service discrepancies.
Ill be waiting to hear from you guys
Ill be waiting to hear from you guys