dT
divan T

1 reviews | Active since Sept 2022

23 Nov 2023, 12:37

Rain Billing

Once again I am struggling to get hold of Rain. I changed my billing date to accommodate my new Salary date. Once again they have ignored this and are billing me on the 24th. This means I will be disconnected without fail. I have logged 3 tickets. 1 call back was issues but that was dropped before I could answer.

0
Replies (3)
Rain
Rain's reply23 Nov 2023, 13:22
Official
Hi Divan Toerien. 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you, 
rain. 

dT
divan T's update23 Nov 2023, 13:31
Reviewer Update
Sorry but this looks like an automated response.

Please can someone call me.
dT
divan T's update23 Nov 2023, 13:47
Reviewer Update
I changed the date middle last month to reflect 1ste of every month. This was done through the app. My app shows. Please call me or email me so I can show you