SM
Sophie M

1 reviews | Active since Feb 2021

27 Feb 2021, 11:28

Rain billing department sucks

My services has been suspended due to the amount of R216 i owe them for paying my debit order early on the 25th of jan instead of the 1st of feb. you were supposed to notify me after you recieved a payment that i should pay the shortfall amount unlike waiting 20 days after and suspend my card without no notigication am so ****ed

0
Replies (1)
Rain
Rain's reply27 Feb 2021, 11:38
Official
Good morning, Sophie.

I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.

Regards
Mosa