Rain billing department

I hope to God they see this! I cancelled my 4G aim with their call centre in march after getting my 5G. They bill me in April and may for the 4G and 5G. The billing department must contact me and still I am waiting. It is has been almost two weeks now. Tomorrow the 8th of June 2022 will be two weeks no response. I phoned then everyday day the 1st week. 2-24 hours is suppose to their turn around time.

rain *** 05 Jun 2022

Good Day please note that an escalation has been made on your query the turnaround time takes 2-24hrs if no communication is received for further assistance Alternatively you may call us back at *** or ***

To respond to this ticket, simply reply to this email.

Reference Number: ***

thanks, rain support

This is my reference I got on Sunday and still no email to day they tried contacting me or phone call.

The worst thing is no contact details for the shot billing department. So now I decided to do this which I never ever did before or wanted to do. All f'ING ask is my money back that they charged me for the damn 4G sims I cancelled!

Everyday I phone it is an escalation to the **** billing department! My f'ING airtime is getting finished by phoning everyday !