RAIN Billing and Network

I pay monthly to use their services and at times when i cannot pay they cut it off which is not a problem.

Recently paid the service, and the day after my network is cut off. All of the sudden I have an amount in arrears, I pay again but the amount remains in arrears according to their customer service staff. On my My-Rain profile the account is paid in full. Customer service is unhelpful, arogant, and refuse to help with the problem. Had to wait for 20 minutes before my call was answered.

Definitely not worth the time, effort or money. I also cannot understand how you could ever have a balance in arrears if the service is Pay-as-you-go and not connected to a contract. Absolutely ridiculous!