BM
Bongani M

1 reviews | Active since Apr 2024

01 Apr 2024, 08:34

Rain Billing after cancellation

I literally got this just so I can write this review. Rain provides horrible service. The communication is bad. I got billled for a service I didn’t even use. To think how great everything was when y’all started I even recommended so many of my friends and family. But now it’s problems after problems. Please fix your cancellation information because he tell us above 1999 and doesn’t explain that you still get billed for that month which is nonsense. Honestly guys do better !!

0
Replies (2)
Rain
Rain's reply01 Apr 2024, 08:54
Official
Hi Bongani Matsimbi
Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain,

BM
Bongani M's update01 Apr 2024, 10:17
Reviewer Update
In good standing? It’s not.
And those are the correct credentials