PT
Phindile T
1 reviews | Active since Mar 2020
03 Mar 2025, 12:20
Rain billed me twice Rain can't be trusted!!!!
Rain billed me twice. I only gave them authorization to make payment on the 25th of every month, then they dedicated on the 26 February and 1 March. When I call them, they tell me that my next billing date will be 25 April that's not our agreement and how am I supposed to pay my bills for March? How does the below statement make sense to what I'm told on the phone?? Bill date: 1st of every month Payment date: 25th of every month Next payment due: 25th of March
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Replies (1)Rain's replyOfficial
03 Mar 2025, 12:34Hi Phindile T
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply03 Mar 2025, 12:34
Official
Hi Phindile T
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
