RJ
Rocky J
1 reviews | Active since Aug 2021
30 May 2025, 10:53
Rain big ****mers
Debited 832rand of my bank account. And disconnected my wifi a week after that. Watch out for these ****mers. Customer service is non existent. 832 lost no wifi and no way of fixing this billing issue
Helpful (0)
Replies (11)0
Replies (11)
Rain's replyOfficial
30 May 2025, 11:11Hey Rocky J,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
Rain's reply30 May 2025, 11:11
Official
Hey Rocky J,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
RJ
Rocky J's updateReviewer Update
30 May 2025, 11:39I will send you screenshots but you need to contact me 1st.
It says my account is in arrears. No internet access.
My login said i overpaid. I have no internet access
It says my account is in arrears. No internet access.
My login said i overpaid. I have no internet access
RJ
Rocky J's update30 May 2025, 11:39
Reviewer Update
I will send you screenshots but you need to contact me 1st.
It says my account is in arrears. No internet access.
My login said i overpaid. I have no internet access
It says my account is in arrears. No internet access.
My login said i overpaid. I have no internet access
RJ
Rocky J's updateReviewer Update
30 May 2025, 11:44Pleaze can we fix this. I work from home. I have to buy data now
RJ
Rocky J's update30 May 2025, 11:44
Reviewer Update
Pleaze can we fix this. I work from home. I have to buy data now
RJ
Rocky J's updateReviewer Update
30 May 2025, 12:59I sent it via email
RJ
Rocky J's update30 May 2025, 12:59
Reviewer Update
I sent it via email
RJ
Rocky J's updateReviewer Update
30 May 2025, 14:12I sent emails of screenshots again please can we sort this out. now. What is going on
RJ
Rocky J's update30 May 2025, 14:12
Reviewer Update
I sent emails of screenshots again please can we sort this out. now. What is going on
RJ
Rocky J's updateReviewer Update
30 May 2025, 14:33Can we please fix fhis. Or just give me back my 832 in order for me to get another wifi... You have cost me 2 days wages now
RJ
Rocky J's update30 May 2025, 14:33
Reviewer Update
Can we please fix fhis. Or just give me back my 832 in order for me to get another wifi... You have cost me 2 days wages now
RJ
Rocky J's updateReviewer Update
30 May 2025, 15:56I did that 25 times. I had an it expert here as well he said the problem is with you guys. Whatever i try to connect. I keep on getting the same message. Outstanding amount you need to pay
RJ
Rocky J's update30 May 2025, 15:56
Reviewer Update
I did that 25 times. I had an it expert here as well he said the problem is with you guys. Whatever i try to connect. I keep on getting the same message. Outstanding amount you need to pay
RJ
Rocky J's updateReviewer Update
30 May 2025, 15:59Amount due on account it keeps on saying this. Reboot my account man this is ridiculous since this morning at 7 i have been busy with you guys not k owing what to do
RJ
Rocky J's update30 May 2025, 15:59
Reviewer Update
Amount due on account it keeps on saying this. Reboot my account man this is ridiculous since this morning at 7 i have been busy with you guys not k owing what to do
RJ
Rocky J's updateReviewer Update
30 May 2025, 16:05Please view options to pay then it takes me to where i am up to date. Can you pleaze get someone to fix this... Its my accojnt not anything else. The account is the problem please!!!
RJ
Rocky J's update30 May 2025, 16:05
Reviewer Update
Please view options to pay then it takes me to where i am up to date. Can you pleaze get someone to fix this... Its my accojnt not anything else. The account is the problem please!!!
RJ
Rocky J's updateReviewer Update
30 May 2025, 16:06Gimme my money back i dont want this rain no one here knows how to fix this.. Just wasted time and money
RJ
Rocky J's update30 May 2025, 16:06
Reviewer Update
Gimme my money back i dont want this rain no one here knows how to fix this.. Just wasted time and money
RJ
Rocky J's updateReviewer Update
30 May 2025, 20:41No guys please understand this is terrible. I have been suffering to get any kind of help from you guys since 7am. 832 went of my account for this month. Now as of yesterday and probably the rest of the weekend i will have no wifi. This ois why i left my lrevious provider. Pleazd can you disconnecte my acvount and then reconnect it please coz this thing keepz on saying im in arrears. Problem is with my account pleaze
RJ
Rocky J's update30 May 2025, 20:41
Reviewer Update
No guys please understand this is terrible. I have been suffering to get any kind of help from you guys since 7am. 832 went of my account for this month. Now as of yesterday and probably the rest of the weekend i will have no wifi. This ois why i left my lrevious provider. Pleazd can you disconnecte my acvount and then reconnect it please coz this thing keepz on saying im in arrears. Problem is with my account pleaze