BS
Brian S

1 reviews | Active since Mar 2022

02 Oct 2025, 13:24

Rain beware #2

This is the second review on the same subject. Having cancelled my rain subscription in July , I paid the August subscription but rain took R1100 on september the first. After numerous attempts to recoupe my money i eventaully did a review on Hellopter. Rain immediatley responded that they would refund my money. Not only have they not done a refund, yesterday they took another R1100 from my account. As far as i am concerned , this is ***** and i will deal with it as such. Disgracefull. There AI program is even more *********** than their staf

0
Replies (3)
Rain
Rain's reply02 Oct 2025, 13:30
Official
 Hi Brian,

 Thank you for bringing your complaint to our attention,

 We're sorry your rain experience hasn't been as good as expected.

 We will be in touch to further assist.

 Regards,
 rain. 
BS
Brian S's update02 Oct 2025, 15:33
Reviewer Update
*** ***.. did not help the first time not holding out much hope this time

BS
Brian S's update02 Oct 2025, 15:35
Reviewer Update
I cancelled online. Secondly the router is not active. Thirdley you never sent me a request to return the router or an adress to send it to