FM
Fernando M

1 reviews | Active since Jul 2020

18 Sept 2020, 12:39

Rain best had debit orders and nothing else.

Good day all.

I want to make a note too all that rain has contact me. And the assistance they have advised me to follow is technically a loop.

They repeat about APN settings which I believe we do. Advise on setting the router in a certain place in your home which I have done. Please note that my router has full 5 signal bar yet my download speed is below 0.5mb and upload speed is 19mbps.

So I guess the only way forward is to start canceling the service because sector where rain is excellent is debit order on the 1st of each month.

Why is the customer care line still down where there is no reason for it to be out and only email query because we all wait 7 to 10 days for a response.

0
Replies (1)
Rain
Rain's reply21 Sept 2020, 09:08
Official
Hi Fernando M

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline