CM
Corne M
1 reviews | Active since Jan 2014
12 Oct 2020, 14:16
Rain "Best Effort" more like No Effort.
I have been consistently struggling with getting my advertised line speed from Rain for the past two months now. I've sent countless e-mails, and have a ticket open with them.
I was escalated to their network team 11 days ago, and since then I've sent four e-mails to the absolute sound of silence from their team. This is absolutely ridiculous.
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Replies (2)0
Replies (2)
Rain's replyOfficial
13 Oct 2020, 09:00Hi Corne
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Rain's reply13 Oct 2020, 09:00
Official
Hi Corne
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
CM
Corne M's updateReviewer Update
15 Oct 2020, 09:17So. It seems that this company only replies on here as a PR stunt. Was promised a call back three days ago, still nothing. Really showing that effort guys.
CM
Corne M's update15 Oct 2020, 09:17
Reviewer Update
So. It seems that this company only replies on here as a PR stunt. Was promised a call back three days ago, still nothing. Really showing that effort guys.