DR
Danie R

1 reviews | Active since Jan 2024

02 Feb 2024, 12:11

Rain benefit of the doubt

The only good thing about them is that there line speed starts @30mbps for R595, free to use rooter and uncapped. Their service is brilliant except for the financial part. I have given them another chance" benefit of the doubt" and see how they treat us now. I have a online radio station that relies on wifi. If they are caring towards their users, maybe things will change. The arrogant staff at support must go. Go back to school and your mommy and daddy to teach you manners and how to speak to a fellow human being. If you talk to your parents like that, you better not do this job. At school you will be taught to listen, assess and react. Dont come with the story of pay first then we will listen to you or fix your problem. If any user are still in their period before paying, don't tell them to pay first and then you'll listen or attend to their problem. They actually have such a bad rep, that they have never even bothered to contact me from my last post. They just keep quiet. No one has a problem paying for a service, but have a huge problem with paying for half service or no service. That will close your compony down. Never think you are above the law, you can still sink and fall. Always be courteous towards your fellow humans. You will see, things will change. LEARN TO SPEAK CLEARLY AND NOT MUMBLE IN AN INDIAN ACCENT. Go to school and learn or go and ask your school fees back.

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Replies (2)
Rain
Rain's reply02 Feb 2024, 12:21
Official
Hi Danie Van Rhijn, 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this ASAP. 

Thank you, 
rain.
DR
Danie R's update02 Feb 2024, 12:30
Reviewer Update
Is this an automated reply? All reviews I have read has the same reply. I need to let you know, My billing date is the 1st of march. I expect nothing more nothing less of you. Maybe I will take 6 more packages from rain. Prove me wrong and you have a deal for 6 more packages and another 3 for my 2 businesses. It's all in your hands now. Keep to your end of the deal, and I will keep to mine. Do we have a deal?