PT
Paean T

1 reviews | Active since Sept 2023

22 Sept 2023, 16:40

Rain being weird

So rain decides that they are going to collect their money today because of a public holiday. Cool, but I don't get paid until around like 6pm today. So they send me a message that the debit order failed, ofc, and then they send another one saying my rain service has been canceled but I still have to pay. The day is not over yet but they are already cancelling services at 11am. When I pay will my 4g be active again or will 5g be the only option? This smells too much like doing whatever possible to force 4g customers to 5g.

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Replies (1)
Rain
Rain's reply22 Sept 2023, 16:59
Official
Hi Paean Thotse

 We're really sorry your rain experience hasn't been as good as you expected.

 We're going to get on this asap.

 Thank you,

 Rain