vY
vusumuzi Y

1 reviews | Active since Feb 2019

01 Apr 2025, 05:52

Rain ****

Rain are a **** and I am taking them to the obudsman because they debited my account after cancelling the subscription and I am paying forward so guys be very careful with them,I even have a screenshot to prove it and I spoke to Himalayan from the billing department

0
Replies (15)
Rain
Rain's reply01 Apr 2025, 06:57
Official
Hi Vusumuzi

Thank you for bringing your billing query to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.
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vusumuzi Y's update01 Apr 2025, 07:23
Reviewer Update
No don’t lie now
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vusumuzi Y's update01 Apr 2025, 07:23
Reviewer Update
You even have the guts to lie on a public platform
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vusumuzi Y's update01 Apr 2025, 07:25
Reviewer Update
Maybe you should have checked your statements before coming here and talking nonsense
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vusumuzi Y's update01 Apr 2025, 07:35
Reviewer Update
So why don’t you cancel the subscription then?
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vusumuzi Y's update01 Apr 2025, 12:16
Reviewer Update
Can you kindly please send me an email that states that because I haven’t received such then I can come post it here to confirm
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vusumuzi Y's update01 Apr 2025, 16:46
Reviewer Update
No you didn’t please copy and paste it here for everyone to see,there you go lying again,are you guys hired to lie at Rain
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vusumuzi Y's update01 Apr 2025, 16:48
Reviewer Update
Why so much lying and the runaround just for a cancellation,please give me a call so that I can record the conversation
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vusumuzi Y's update01 Apr 2025, 18:31
Reviewer Update
Where is the email rain online team?
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vusumuzi Y's update01 Apr 2025, 18:59
Reviewer Update
Hello Peter is there any reason why the responses are hidden because there’s no confidential info on them,are they getting protection from you now,show the public what is really happening on this conversation,the rain team is lying they haven’t sent that email and they pretend they have if there was an option for images I would upload them now
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vusumuzi Y's update01 Apr 2025, 19:04
Reviewer Update
“01 Apr 2025 at 18:50Hi Vusumuzi,

As requested, the email serves to confirm that your services are cancelled, and the amount billed was your last bill.

Invoices can be accessed and viewed by logging into your account via www.rain.co.za, the second page of the invoice is a statement and here you will see the month the invoice is due on.

Cheers

rain South Africa” Message from rain
FYI I CANT LOG IN ON RAINGO NOW
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vusumuzi Y's update01 Apr 2025, 20:24
Reviewer Update
Access the cancellation email on the dashboard?
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vusumuzi Y's update01 Apr 2025, 20:33
Reviewer Update
“01 Apr 2025 at 20:18Hi Vusumuzi,

We are sorry to hear that. You can also access your dashboard on the website via www.rain.co.za.

Regards,
rain.”
Last message from rain

Just keeping the public update since hello Peter regards this as sensitive info
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vusumuzi Y's update02 Apr 2025, 08:54
Reviewer Update
Morning,I am still waiting for the cancellation emai and I sent your lies with screenshots on your Facebook posts because there too you are busy telling lies
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vusumuzi Y's update02 Apr 2025, 09:16
Reviewer Update
Sorted Thanks