RAIN BECAME A **** OVERNIGHT

Since they have made the call centre global all we do is pay and buy airtime. My account is debited more that the agreed contracted amount of R595 they debit R795. Since my upgrade they have debited both the above amounts the amountswould also differ then they say its the speed or what ever but I never change my packagejust upgraded to the new router that was suppose to even save me R200pm has cause me multiple losses(R1599,1799,1699). I call the customer support in June and it was supposed to be fixed no refunds but they still over charge me for what I don't know. To get a hold of anyone that can assist is a nightmare you most of the yime speak to someone in India and they will tell you that they don't have excess to the accounts division. YOH RAIN BECOME A **** OVER NIGHT. Years there was no problems till now the self service online app has also been deactivated this is so scary 😳