Rain

I bought RAIN over the internet on the 17th of May 2022. A week later I decided to cancel it. Because changing my banking details was also an issue on the system. I logged onto the website with my profile and cancelled it.#*** I also sent them emails and phoned them to confirm that this was be done of which the call centre lady confirmed that it was . #*** On the 5th of July 2022 they deducted R445.32 from my account. I phoned them and sent more emails. They said it was escalated and that I would be refunded within 7 working days. It is the 18th of June 2022 and still nothing. I have followed up several times and each time it is escalated.