Rain - Bad Service & Support

Rain supp**** me a Rain 101 Router but with only one sim card. The ad say 2 sim cards for 2 phones.

I contacted rain customer services multiple times trying to get the second sim card.

When I placed the order the consultant promise me that my first rain 1 will be cancelled and no money will be deducted for the Rain 1. End of the month came and Rain tried to deduct R 1474 from my account where actually the correct amount should be R 625. Obviously the amount did not go threw my account but the bank's fee was R17 for none payment.

Now 2 weeks after my delivery and first payment went of I still dont have my second swim card and still the sim card i received is not connected.

Rain promise all this wonderful service but when it comes to support they are terrible.