NB
Nishen B

1 reviews | Active since Dec 2021

03 Oct 2022, 16:12

Rain bad service provider

Rains service is really pathetic I have no had no network coverage olfor the past 24 hours and I when contacted the customer care line none of the consultants could be of assistance really ****en poor service they site say if you need to reach rain incase of emergency dial etc and they take they own time to answer the ****** call

0
Replies (11)
Rain
Rain's reply03 Oct 2022, 16:17
Official
Hi Nishen.

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain. 
NB
Nishen B's update05 Oct 2022, 07:12
Reviewer Update
  • Rain service Is really pathetic I haven't received any feedback from any of the consultants I have phoned Rain and explained to them that the router needs to be replaced but still the stupid service I received is really pathetic how can you be selling something when you don't even know what to do or what's the process i haven't been working due to this incident because of I have no wireless connection
  • I want this problem fixed today
NB
Nishen B's update05 Oct 2022, 08:40
Reviewer Update
Whatever you are going to tell me has already been done i worked for vodacom so in well clued up with this i want the router replaced today thanks

Whatever you want to explain was done already with one of your workers i had on the phone

I want the router replaced today end of story
NB
Nishen B's update05 Oct 2022, 09:36
Reviewer Update
So I must wait and not work until you decide to send me assistance
NB
Nishen B's update05 Oct 2022, 10:28
Reviewer Update
Poor service really I got no words left for your organization I won't recommend you guys to anyone intact I will tell my family to cancel they eifis aswell because if they encounter a problem they will always receive this pathetic service
NB
Nishen B's update05 Oct 2022, 10:57
Reviewer Update
Thank you I need this problem fixed today nothing in my home work because everything is connected to the wifi please I will really appreciate if it gets sorted out I really need it mainly for my work because I work from home thank you
NB
Nishen B's update05 Oct 2022, 10:57
Reviewer Update
If it's not sorted out today then what's the way forward
NB
Nishen B's update05 Oct 2022, 11:44
Reviewer Update
So what of they take another week than what is this called customer service
NB
Nishen B's update05 Oct 2022, 12:29
Reviewer Update
I've been told that from the other day
NB
Nishen B's update05 Oct 2022, 12:39
Reviewer Update
When will this happen after I lose my job ?
NB
Nishen B's update05 Oct 2022, 13:16
Reviewer Update
Thanks