DJ
Dayne J

1 reviews | Active since Dec 2022

13 Feb 2023, 18:00

Rain bad service

Rain's service is very bad. When you call no answer When you submit a ticket on their app they dont attend to it.

You pay for 5G and dont receive it. Most of the time 4G and 95% of the time that doesnt work either...

Why are we getting ******..

0
Replies (2)
Rain
Rain's reply13 Feb 2023, 18:15
Official
Hi Dayne.

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.
 
Thank you.
rain. 
DJ
Dayne J's update13 Feb 2023, 18:27
Reviewer Update
This is always the issue...
Every week we have this..and always is said that techs are been sent to fix the problem..

What about down time.i pay my wifi every month but get bad service 90% of the time..
Why of the problem you know of why dont you compensate...and why is 4g enabled if we paying for 5g