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Gail G

1 reviews | Active since Jul 2022

15 Mar 2024, 10:17

Rain - Bad service

I requested a sim swop with rain on the 8th of March and received a Reference Number: ***7, to date I have not heard anything from Rain as to when the sim card will be delivered.

Their service is always so disappointing.

0
Replies (4)
Rain
Rain's reply15 Mar 2024, 11:00
Official
Hi Gail

We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.

Thank you.
rain.
GG
Gail G's update15 Mar 2024, 11:16
Reviewer Update
When will my sim card be delivered ?

Rain
Rain's reply15 Mar 2024, 11:35
Official
Hi Gail,

Apologies for the delay, please be advised that your sim swap has been confirmed for processing, you can expect delivery within 3 - 5 working days. Should you require any assistance in the meantime please let us know.

Thank you
Rain
GG
Gail G's update15 Mar 2024, 11:40
Reviewer Update
You can call me on ***