LS
Lesley S
1 reviews | Active since Oct 2021
01 Feb 2022, 08:19
Rain - Bad Service
My Rain modem installation was cancelled in December last year as I was not in the city when this was scheduled. I was advised that the amount I paid was reimbursed to my account on 28 December, yet it still does not reflect in my account. Given how bad their current reviews are on this site, I am not entirely sure that the monies were ever paid to my account. Please help.
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Replies (2)LS
Lesley S's updateReviewer Update
01 Feb 2022, 09:15Good day,
I have checked both dates and no amount to the value of R499 reflects in my account. Please note that it has now been over a month since I made the initial payment. I dont understand why my payment dictates installation but I now I have to wait for the repayment. This is really bad form with your process.
I have checked both dates and no amount to the value of R499 reflects in my account. Please note that it has now been over a month since I made the initial payment. I dont understand why my payment dictates installation but I now I have to wait for the repayment. This is really bad form with your process.
LS
Lesley S's update01 Feb 2022, 09:15
Reviewer Update
Good day,
I have checked both dates and no amount to the value of R499 reflects in my account. Please note that it has now been over a month since I made the initial payment. I dont understand why my payment dictates installation but I now I have to wait for the repayment. This is really bad form with your process.
I have checked both dates and no amount to the value of R499 reflects in my account. Please note that it has now been over a month since I made the initial payment. I dont understand why my payment dictates installation but I now I have to wait for the repayment. This is really bad form with your process.
LS
Lesley S's updateReviewer Update
01 Feb 2022, 09:18Thank you, will send to you now.
LS
Lesley S's update01 Feb 2022, 09:18
Reviewer Update
Thank you, will send to you now.