ZM
Zibusiso M
1 reviews | Active since Oct 2022
02 Oct 2022, 12:56
Rain bad customer service
It's been a week and my internet connection has been down. Sent through request for issue to be resolved however nothing. Need to have it resolved as pay monthly subscription for the service. Really disappointed
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
02 Oct 2022, 13:01Hi Zibusiso
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
Rain's reply02 Oct 2022, 13:01
Official
Hi Zibusiso
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
ZM
Zibusiso M's updateReviewer Update
03 Oct 2022, 21:50called your call centre for help with my wifi connection no luck I have paid full premium but have not had service for 10 days. It keeps dropping network. Have even reset the router as was told to ping nearest tower no luck. This is my 4th message no response from anyone in the call centre
ZM
Zibusiso M's update03 Oct 2022, 21:50
Reviewer Update
called your call centre for help with my wifi connection no luck I have paid full premium but have not had service for 10 days. It keeps dropping network. Have even reset the router as was told to ping nearest tower no luck. This is my 4th message no response from anyone in the call centre