JZ
Jaco Z

1 reviews | Active since Aug 2023

27 Oct 2023, 15:47

Rain bad accounts department.

So I got a Rain SIM card when ordering a pizza and decided to use the internet service. I simply supp**** my credit card info and they deducted R475 off my card. I signed no contract nor any debit order approval. In 2022 I moved over to Vodacom for a data contract and logged on to the rain website to cancel my service. This was done and the amount of R499 (now) stopped being deducted off my account. Now in October 2023 I get a call from some Easton Berry attorneys stating that I have been handed over for debt collection. HOW? HOW? I cancelled the service and they stopped deducting the money from my account. How in heavens name can they now 1 year later hand me over. This is beyond a joke. Good luck to them trying.

0
Replies (2)
Rain
Rain's reply27 Oct 2023, 16:01
Official
Hi Jaco 

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.

 Thank you.

 rain.

JZ
Jaco Z's update28 Nov 2023, 16:18
Reviewer Update
Today I got another call from barry attorneys. So i looks like you haven’t sorted anything out.