lM
lebogang M

1 reviews | Active since Dec 2011

21 May 2026, 19:28

Rain are ****mmers who deducted money they are not entitled to!!

I want to report Rain network. When signing up, I understood that Rain services were pre-paid and due to affordability, my services were interrupted and I could no longer pay for their services. In this regard, I was under the impression that my account canceled. I kept receding emails and messages that I can make a minimum payment so that my connection is not interrupted. But I did not make any payments and had not used their services.

With over a year without Rain network, they ********ly deducted twice from my debit card with a total amount of R1100. I requested ABSA bank to reverse the transactions but was referred to debitcard disputes. With over 2 weeks awaiting a response, they advised that they cannot reverse as Rain is a subscription services.

Rain **** and said they are not subscription however my bill keeps going up. And I canceled the services. I want my refund from Rain because I have not used their services for over a year and why do I have a bill? They are a big **** and I want to warn people not to sign up with Rain.

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Replies (1)
Rain
Rain's reply21 May 2026, 19:32
Official
Hi lebogang, 

We're sorry your rain experience hasn't been as good as you expected.
 
Thank you for bringing this to our attention we are currently looking into your cancellation query and will be in touch with you to assist further.

Thank you.
rain.