RB
Richard B

1 reviews | Active since Jan 2016

18 Aug 2021, 08:38

RAIN are ***** and *******

Unfortunately RAIN are ***** and *******. Their Call Centre Manager / Supervisor admitted that they are *****. Calls are recorded so it is easy to verify this admission. And since they double charge me and refuse to even get back to me and reverse their double charges, they are clearly *******. The only way to end their *****ing is to cancel subscriptions with them which I will do.

I welcome them suing me for defamation. They will have to prove they aren't ***** and aren't *******, but I have all the neccessary information.

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Replies (1)
RB
Richard B's update18 Aug 2021, 09:22
Reviewer Update
I was repeatedly told that I would get a reply within 24 hours. I had to call after some 9 days which is clearly more than 24 hours. I have now been waiting a further 7 days and still haven't received a reply. So clearly you are *****.

And I have received no accounting for a refund. How did you determine the amount of the refund? And why did you choose to ***** my money? How many other victims (that you may call clients) have you ****** money from? I simply can't believe I am the only person you have ****** money from. It is simply unacceptable that you ***** money from your victims and then give them the run around for them to attempt to get the ****** money back. But I guess this is the way that RAIN operates.

I would expect a personal call back apologising as well as a reply to my numerous e-mails apologising and also showing how the refund has been calculated and the assurance that no further theft will take place.