SM
Sinakho M
1 reviews | Active since Sept 2012
11 Feb 2021, 14:39
Rain are **********
Failure to activate sim after 5 days of waiting and when I call rain Contact Centre at ***, I’m told they hv backlog and a 2nd activation request has been logged. This is *****, bad adverti*****t and extremely unprofessional. I will be reporting them to Consumer Regulator should activation not happen by Friday 13 Feb.
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
11 Feb 2021, 16:39Good morning Sinakho
We are currently busy with a system upgrade that is what's causing the delay of your sim card activation. Because of this, your Simcard activation will be delayed for a short while. Our teams are working as fast as they can to resolve the issue. Sorry for the inconvenience.
Kind Regards
Mosa
We are currently busy with a system upgrade that is what's causing the delay of your sim card activation. Because of this, your Simcard activation will be delayed for a short while. Our teams are working as fast as they can to resolve the issue. Sorry for the inconvenience.
Kind Regards
Mosa
Rain's reply11 Feb 2021, 16:39
Official
Good morning Sinakho
We are currently busy with a system upgrade that is what's causing the delay of your sim card activation. Because of this, your Simcard activation will be delayed for a short while. Our teams are working as fast as they can to resolve the issue. Sorry for the inconvenience.
Kind Regards
Mosa
We are currently busy with a system upgrade that is what's causing the delay of your sim card activation. Because of this, your Simcard activation will be delayed for a short while. Our teams are working as fast as they can to resolve the issue. Sorry for the inconvenience.
Kind Regards
Mosa
SM
Sinakho M's updateReviewer Update
11 Feb 2021, 17:15I acknowledge receipt of your response and your organization was aware of this glitch for weeks now, however it has opted to mislead consumers and rob them.
I’m extremely disappointed with your service, contact centre and failure to keep your promise.
You need to be exposed!!!!
I’m extremely disappointed with your service, contact centre and failure to keep your promise.
You need to be exposed!!!!
SM
Sinakho M's update11 Feb 2021, 17:15
Reviewer Update
I acknowledge receipt of your response and your organization was aware of this glitch for weeks now, however it has opted to mislead consumers and rob them.
I’m extremely disappointed with your service, contact centre and failure to keep your promise.
You need to be exposed!!!!
I’m extremely disappointed with your service, contact centre and failure to keep your promise.
You need to be exposed!!!!