DR
Danie R

1 reviews | Active since Jan 2024

15 Mar 2024, 11:49

Rain are ******* and commits *****

Rain is pathetic. I gave them the benefit of the doubt and they failed once again. They kept to their end of the agreement but not the financial part. They still charge you for your free month and will not let it go although they advertise your first month is free. The call centre then tells you, the special expired last year Even with he R 200 coupon. Last year with my sign up, same story and this time with my wife signup again. Rain should be closed down for ***** and theft. They ***** from the customers. They bill you what ever they want and you can not reverse the debit order. I still have a month service outstanding which I paid for and never received. They keep on billing you what ever amount they want and you must just pay. And when you query the account they come up with this lies that you owe them. You as consumer always owe them. They never owe you. They should be charged with ***** and theft. False advertising as well.

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Replies (1)
Rain
Rain's reply15 Mar 2024, 12:12
Official
Hi Danie R.

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you.
rain.