KM
Katlego M

1 reviews | Active since Aug 2017

17 Nov 2023, 09:51

Rain and Nedebt *****ulent Calls

THE WORST SERVICE PROVIDDER! Please get Nudebt to stop calling m telling me that I owe you. RAIN is the worst ever and you can never get ahold of them telephonically and when you do, they have ***** people online. I cancelled services with Rain ages ago because of their bad service and incorrect billing and their coverage was never working. Now I get non stop harassing calls. PLEASE JUST STOP and get my details off your system and let me warn you, should I see you on my credit record, I will take it further.

0
Replies (5)
Rain
Rain's reply17 Nov 2023, 10:05
Official
Hi Katlego

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.

 Thank you.

 rain.
KM
Katlego M's update17 Nov 2023, 16:10
Reviewer Update
I do not have proof or a ref for cancellation because this was almost over 3 years ago. I just need this removed from my name
KM
Katlego M's update18 Nov 2023, 10:02
Reviewer Update
Please do provide me with the proof of usage. Stopped using your ****py service ages ago. I know that I spoke to someone with a Bangladesh accent when I requested cancelation of your services which they never actioned and that is not my fault that they never canceled. I will not pay R2000 or anything for that matter until you write it off and should I continue getting calls from NuDebt, I'm taking Rain to court for harassment. I will even bring the broken mobile routers that I used to use with the Rain service and you will have to prove that usage on those broken devices. You better get someone to call me and get this removed from my name before I write to consumer commissioner
KM
Katlego M's update18 Nov 2023, 10:07
Reviewer Update
How do you have a month to month subscription which is not even a contract, run without it being paid?!!! You people are just ridiculous, let me refer you to your terms and conditions then come back to me again!
KM
Katlego M's update22 Nov 2023, 14:57
Reviewer Update
I said i requested a cancellation with your business and you cannot hold me liable because I do not have proof of cancellation. Also, I see there is from March 2022 and for your information I was kidnapped in February 2022 and if you need proof of that, I can provide. Told you to get someone to contact me. To show that your company is not doing what they supposed to be doing, why are you billing me nd not disconnecting your services if you do not receive payment. that is the point of a month to month and grace cannot be monthly even when you do not receive payments.