Rain and lack of customer service and no reply to emails

Item: Rain
Rating: 1
Author: AG G

Trying to get hold of customer service for incorrect debits and 7 day free cancellation for days is ridiculous. So tired of business using COVID for not answering phones but their fee structures remain the same.

Helpful (0)

Replies (1)

Rain's replyOfficial

06 Oct 2020, 13:14

Hi AG G

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline

Rain's reply06 Oct 2020, 13:14

Official